Frequently Asked Questions
Everything you need to know about shopping at VETO Home.
What is the average shipping time for furniture and decor?
Standard shipping typically takes 5-7 business days. For larger furniture items requiring white-glove delivery, please allow 2-3 weeks for scheduling and transportation.
Do you offer international shipping?
Currently, VETO ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that a restocking fee may apply to large furniture returns.
How can I track my order status?
Once your order is dispatched, you will receive an email with a tracking number and a link to our carrier's portal. You can also view status updates in the 'My Orders' section of your account.
Are your materials sustainably sourced?
At VETO, we prioritize ethical sourcing. Over 80% of our wooden furniture is FSC-certified, and we use recycled textiles in our rug and pillow collections whenever possible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm and Klarna.